Information prior to contracting

These general contracting conditions and any specific conditions that may be defined, shall expressly govern the relations between Exclusive Caps, S.L. (, address: Calle José Martí Ros, 10 bajo Picanya 46210 (Valencia) and email address:, (hereinafter "the Administrator"), and any third parties (hereinafter, "Users") who acquire products offered from the website www.


These General Conditions have been drafted in accordance with the provisions of Law 34/2002, on Information Society Services and E-commerce (la Ley 34/2002, de servicios de la sociedad de la información y de comercio electrónico), Law 7/1998, on general contracting conditions (la Ley 7/1998 sobre Condiciones Generales de Contratación), and any other legal provisions that may apply.

By using the website and/or acquiring any products from it, Users accept, without any reservations whatsoever, all of the General Contracting Conditions, the General Conditions for Using the Website, and any Specific Conditions that may govern such acquisition. By using this website or making orders using same, you hereby agree to be bound by these conditions and by our Privacy Policy. Therefore, if you do not agree with all of the conditions and the Privacy Policy, you should refrain from submitting any orders.


The Administrator hereby declares that the procedures for acquiring its items are those described in these general contracting conditions and any specific conditions that may be indicated on the screen during navigation, such that Users declare that they are aware of and accept said procedures as being necessary for accessing the products and services offered on the website.


Any changes and/or corrections to the data Users provide whilst navigating the website must be made in accordance with the directions given on the website.

Users may access, print, download and save the General Contracting Conditions at any time. These conditions shall be permanently accessible on the website at the General Conditions link of www.


Products offered. Purchasing system

The following clauses comprise the "General Contracting Conditions", the standard object of which is to regulate how users acquire the products THE ADMINISTRATOR offers in its on-line store, www. Users should read, save and accept these conditions before making on-line purchases, with the understanding that by accessing the on-line store and purchasing any of the products offered therein, they accept these General Contracting Conditions. More specifically, in order to acquire the products offered on the www. website, users who proceed to register with the site must be over age eighteen (18) and must satisfy the instructions specified in these General Contracting Conditions, which require them to comply with the following instructions and any other instructions included in the various screens of the website: (a) Fully completing the electronic forms that appear at any time depending on their purpose, following the instructions indicated therein; (b) Pressing the "Confirm order" icon/button; (c) Receiving the acceptance of their registration in the User's respective e-mail account.


The Administrator, in turn, reserves the right not to facilitate purchases of the products offered on the website at any time and to do so without prior notice.


The information appearing on this website is the information that is in force at the time it was last updated. THE ADMINISTRATOR reserves the right to decide at any time which products will be included on the website and offered to Users, such that the content and items on the site may be updated, modified or deleted when THE ADMINISTRATOR deems appropriate, with no need for prior notice. Therefore, THE ADMINISTRATOR may add new products to the website at any time, with the understanding that unless specified otherwise, said products shall be governed by the General Conditions in force at the time in question.

The usernames and passwords Users submit to the Administrator are identifying elements that grant Users access to the website's products and services, and they are personal and non-transferable.

The Administrator reserves the right to cancel the usernames and passwords (and thereby bar access to the website) to any Users who do not abide by the Conditions for Using the Website or the General Contracting Conditions applicable in each case.

To make purchases, Users must send their orders via internet using the "My Cart" function.


The information specified in the catalogues and price lists are only indicative. THE ADMINISTRATOR may modify them at any time without prior notice depending on the circumstances of the market, although THE ADMINISTRATOR does guarantee that the prices that will be applied at all times shall be the prices that are valid on the website when the order is made. If prices are modified, any orders that are already in process shall not be affected.


Special offers, promotions or discounts shall be valid until the indicated date or amount of stock specified for each promotion.


The Administrator offers a variety of products on the website that it sells under the XTRESS EXCLUSIVE CAPS brand, such that it guarantees that said products satisfy quality and warranty requirements that are identical to those purchased in EXCLUSIVE CAPS, S.L. website. 


Each item offered on this website shall be accompanied by the following information:

            The name of the item

            An image of the item

            A description of the item


With regard to the colours of the items shown on screen, Users should be advised that these colours may vary depending on their computer screen, and there can therefore be no guarantee that the colours will faithfully match the product's actual colour. 

The above notwithstanding, THE ADMINISTRATOR does make every effort to display the colours of its products as accurately as possible.